A signed cover letter from the company owner or a director.You can also do this by email or post and must include the following information: If you have additional Merchant IDs, you can also use the Change of Banking Continuation Sheet here. I hope that others can avoid having a similar experience.You can change your company’s bank account details using this Change of Banking Information Form here. The lack of communication and honesty during the purchasing process was unacceptable, and the delay in receiving my devices was extremely frustrating. Overall, I would not recommend this sales representative or Clover to anyone. When I called the Clover customer service team to inquire about my delayed devices, I was only given contact information for Diane and her manager, but neither of them responded to my calls or texts. I tried calling and texting her several times but received no response. After I signed the purchase contract, Diane became completely unreachable. She promised me things that Clover does not actually offer, which was a major issue for me. Diane lied to me about several important aspects of the purchase, including the refund and credit policies for the devices. I was extremely disappointed with my purchasing experience. ![]() I recently purchased two Clover devices from Diane, a sales representative from Clover. ![]() You can’t see what it out of stock, you have to downloaded your inventory to the computer and good luck getting it organized because if you have it in a category you still have to put labels on it to see it on excel in its category. OH and if you don’t hit done within 30 seconds to 5 minutes your card transaction will become VOID! Please check your sales because once they told me this I went back and found voided sales because of this. If you do a return, the system doesn’t put it back into your inventory. You have to download another app to separate sales for each employee. If you own a convenient store with more than 1 employees then this system isn’t for you unless you want a lot of work. I’m sure you guys realize everyone hates it and now you are scrambling around to fix it. And now you updated an app to have no function?! Everyone complains and you say there is another update coming soon? Who would ever updated an app to have no functionality? Why wouldn’t you wait until it was complete if that was ever your plan. Don’t have a Clover merchant account? Sign up at *Note that rooted or jailbroken devices are not supported due to security risks. ![]()
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